Shipping and Return Policy

Shipping policy

SHIPPING POLICY

For all international customers, please be aware that NOT ALL packages shipped internationally will make it through customs without a tariff. Therefore we want to clearly communicate that to you, the buyer is responsible for ALL DUTIES, TAXES, and FEES at the time of import. If the buyer is outside of the US and chooses USPS as their shipping provider, the package can only be tracked up until the point that it hits the border with customs. Den Of Wolves is not responsible for any lost, stolen or damaged packages once they leave our Los Angeles distributing center. 

 

ORDERS

  • Orders can take 3-5 business days to process and pack. This time is separate from the actual shipping time. 
  • To ensure delivery of your order please input your information and address in English.
  • We cannot make any changes to your order once it has been placed.
  • Please ensure all your information is correct before placing your order.
  • We are not responsible for any mistakes in addresses you input.
  • You must enter your shipping and billing address in English to ensure delivery of your order.
  • If you have any questions or concerns please email us Denofwolvess@gmail.com

Refund policy

RETURN POLICY 

 ALL SALES ARE FINAL for this merchandise. Please check your product sizing, shipping address, and billing address that you are submitting is correct as it cannot be modified or changed. As orders cannot be modified, they can only be cancelled if there are critical errors in your order. Stock is not available for size corrections and/or exchanges.